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Contact Us

We love to hear from you! Please feel free to contact us for any reason.

However, we cannot answer questions about these subjects:

1. Shipping products outside the USA and Canada. (USA inc. Hawaii, Alaska, territories and military addresses, Canada provinces).

We do not ship outside the USA and Canada.

2. Where you can find Trung Nguyen products in stores, either in the USA or outside the USA. Trung Nguyen does not track retail outlets and we cannot provide this information, simply because it is not available. Most of the products we carry are actually not available in any retail outlets in the USA.

For the above information, you may want to contact one of the following URLs. To contact the Trung Nguyen corporation directly, visit The site is written in Vietnamese but an English translation can be accessed by clicking on the British flag at the top right of the home page. Trung Nguyen products may be purchased in the UK and Europe at

We are available on the phone at (781) 391-2255 from 9 to 5 ET. We would be happy to help you decide which coffee or tea to choose, guide you through the ordering process, or take your order over the phone.

You can also email us via the form below.

Our offices are located at 9 Jerome Street, Medford, MA. PLEASE NOTE: We are not zoned at this location for selling coffee by the cup; we are NOT a coffee shop. Pickups of orders placed online can be made here, but since we are a NOT a retail store per se, our hours may be irregular. Generally, we are in-house from 10 am to 6 pm Monday through Thursday. On Friday we focus on roasting coffee and do not have our regular mail order staff working, so pickups can be spotty. We are often in-house on Saturday... again, this is not guaranteed and we suggest you call us before traveling to our offices.

Many of our fresh-roast coffees are available by the bag and as brewed coffee for takeout at the new Lola's Coffee and More at 17 Playstead Road, Medford, MA. Lola's is open 7:00 am to 4:30 pm Tuesday through Friday and from 8- 4 on Saturdays. It's a very small store and does not offer indoor seating... brewed coffee by the cup is available for takeout only. Lola's also sells specialty baked goods including certified gluten-free and some Filipino specialties. There is a small amount of outdoor seating seasonally.

Latest Blog Post

Brazil Microlots

Get to know our Brazil Microlots!

These volcanic soil coffees are delicious and diverse...


Save On Shipping: $5 off orders > $50! $7.50 off orders > $75! Click for More Shipping Information

Featured Region

The Araku Valley of India

India's coffee tradition goes back 400 years or more, when a variety called Kent was first established in the Southern Hills. Arabicas predominated until the blight of 1870, when growers needed to hybridize to resistant varieties. The resultant strains had genes from Liberica and other unique, resistant species. Learn more and browse India's Araku Valley coffees here.

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